REVISION POLICY

Revisions on your purchase is based on your selected package and you can demand as much revisions as stated in your package details. We focus on providing the best services to our customers and will continue revising until your needs is met. You are not liable to pay additional price from your maintance package. You will have your revised design in 48 hours after contact.

REFUND POLICY

CMW Webdesign’s refund policy will be nil if;

  • You have chosen a special package.
  • The primary design concept has been approved.
  • You have demanded excessive revisions.
  • The cancellation has been made due to reasons non-related to the company.
  • The company has not been contacted for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or designer has been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.

Note: CMW Webdesigns Ltd hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of CMW Webdesigns Ltd. The company will be the rightful owner of the designs.

CLAIM YOUR REFUND

To have your refund, follow the following steps:

You can claim your refund by:

  • Phoning 0845 633064
  • Live Chat. Click here to start chat now
  • Sending us an Email.

As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process.

After you have received your refund, you will not have any rights to any designs submitted by CMW Webdesigns Ltd,

QUALITY ASSURANCE POLICY

We do our best to meet your requirements and our designers do their best to fulfill your expectations.

We believe in providing best designs and each of our designs is well researched and well crafted.

100% SATISFACTION GUARANTEE

  • Our unlimited revisions policy is to make sure that you are 100% satisfied.
  • We aim at exceeding your expectations and strive to accomplish it.
  • We do not stop our revisions until you are completely satisfied with your design (number of revisions will be according to your mainternance package).

DELIVERY POLICY

  • The complete order will be sent to the mentioned account on the date stated on Order Confirmation as well as a confirmation email will also be sent.
  • The turnaround time will be according to the package, the minimum time required is 2 business days.
  • In case of urgent order, contact our customer support team.

RECORD MAINTENANCE

CMW Webdesigns Ltd keeps the secure backups for our maintance package customers. This can also be requested from Non mainternance orders for a set fee.

CUSTOMER SUPPORT

Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.

COMMUNICATION POLICY

  • CMW Webdesigns will not be responsible for any communication done via any other platform than “….@cw-webdesigns.co.uk” or any numbers not provided by us or given on our official website.
  • We are not responsible for any damages caused due to other contact details not provided by us.
  • We take full responsibility of all the information provided through our official domains.